Services
SERVICES
Welcome to the Palazzo Vittoria Hotel, where comfort meets elegance. Here you can discover all the services designed to make your stay pleasant and carefree.
Every detail has been carefully crafted to offer you a refined and comfortable experience worthy of a 4-star hotel.
Arrival - Check-in & Check-out
Check-in: Our team will be happy to welcome you from 2:00 p.m. If you arrive early, you can leave your luggage in the storage area at reception. To ensure room availability before 2:00 p.m., it is possible to book it from the previous night.
Check-out: Please vacate your room by 12:00 p.m. so you can wake up at your own pace and enjoy a relaxed morning. If you wish to leave your luggage after check-out, you can do so free of charge at reception until your departure.
If you would like a late check-out, please contact reception — we will do our best to accommodate your request, subject to room availability for new arrivals.
Alternatively:
- You can book an extra night.
- You can request additional hours on the day of arrival or departure; availability and cost (around 50% of the room rate) will be confirmed at the time of the request.
Breakfast
Served from 7:00 a.m. to 11:00 a.m., breakfast is a continental buffet.
Special price of €20 if purchased at check-in, or €25 if purchased directly in the breakfast room.
Internet Connection
La connessione Wi-Fi gratuita è disponibile in tutta la struttura.
Nome: Wifi_Guest_Scarlatti
Password: Rete libera — puoi connetterti senza password.
In-room services
- Minibar – Beverages and snacks available; consumed items will be charged to your account.
- Room Service – Enjoy meals and drinks delivered directly to your room.
- Safety Box – Keep your valuables and documents secure at all times.
- Flat-Screen TV – Local and international channels available.
- Free Wi-Fi – Internet connection available throughout the room.
Luggage storage
We offer a luggage storage service for guests arriving early or wishing to explore the city after check-out.
Laundry
Place your clothes in the bag with the completed form and hand them to our reception by 9:00 a.m.. Laundry will be returned the same evening directly to your room.
Paid service, available Monday to Saturday.
Reception
The reception is available 24/7: for any request, simply use the in-room phone and dial 9.
Services available upon request
By dialing 9 from your room phone (free call)
- Vanity kit – Courtesy set with essential personal care products.
- Vertical steamer – For ironing and refreshing your clothes.
- Kettle – To prepare tea, herbal infusions, or coffee.
- Shaving kit – Complete shaving set available upon request.
- Slippers – Extra comfort for relaxing in your room.
- Sewing kit – For small clothing repairs.
- Kettle with tea and coffee – Quick preparation of hot drinks directly in your room.
- Toothbrush and toothpaste – Additional oral hygiene kit available upon request.
Transfer
Upon request, and for an additional fee, we can arrange transfers to and from airports or other destinations. For more information, please contact the reception by dialing 9.